Technical Copywriter & Marketing Documentation Specialist

We are seeking a Technical Copywriter & Marketing Documentation Specialist to join the product team and be responsible for creating, updating, and maintaining product documentation, technical manuals, installation guides, specification sheets, e-commerce product pages, and supporting marketing collateral.

The ideal candidate will have a minimum of 10 years of technical writing experience within a manufacturing or industrial environment, with exceptional ability to translate complex engineering information into clear, accurate, and user-friendly documentation. This role demands a highly detail-oriented professional with advanced Adobe InDesign proficiency, outstanding written English, and demonstrated ability to produce technical documentation without relying on AI-generated content. You will work directly with the Product Manager and collaborate closely with engineering, marketing, and internal stakeholders to maintain accurate, professional, and brand-consistent documentation.

Job Responsibilities:

• Write, edit, and maintain comprehensive technical documentation including product manuals, installation and assembly guides, technical specification sheets, and operating instructions.
• Translate complex engineering and technical information into clear, accurate documentation and e-commerce product pages suitable for customers, installers, and distributors.
• Update and manage documentation using existing Adobe InDesign templates while maintaining visual consistency.
• Ensure all documentation is technically accurate, professionally presented, and consistent with company branding guidelines.
• Collaborate closely with the Product Manager, engineering, marketing, and other internal stakeholders to gather requirements and technical information.
• Maintain document version control and ensure all published materials remain current and accurate.
• Support product-focused marketing initiatives with additional collateral, brochures, presentations, and document formatting as required.
• Assist with website content updates, product page optimization, and other marketing projects when needed.
• Review and edit technical content for clarity, accuracy, and professional presentation.
• Interpret engineering drawings, technical specifications, and supplier documentation to inform documentation development.
• Ensure comprehensive documentation for new and existing product lines meets quality standards and company specifications.
• Manage document control processes and maintain organized filing systems for all technical materials.
• Proactively identify documentation gaps and recommend improvements to processes and templates.

Qualifications:

• Minimum 10 years of hands-on experience in technical writing within a manufacturing, industrial, or engineering environment.
• Demonstrated ability to write highly accurate technical documentation without dependence on AI writing tools.
• Exceptional written English with outstanding grammar, spelling, and editing skills.
• Advanced proficiency in Adobe InDesign with proven ability to work with templates and maintain design consistency.
• Strong working knowledge of Adobe Creative Cloud suite (Photoshop, Illustrator, Acrobat).
• High proficiency in Microsoft Office Suite, particularly Word, Excel, PowerPoint, and OneDrive.
• Ability to understand complex technical concepts and communicate them clearly to diverse audiences.
• Outstanding attention to detail with commitment to producing error-free work.
• Excellent organizational and time management skills with ability to manage multiple projects simultaneously.
• Ability to work independently while collaborating effectively with internal teams across departments.
• Highly organized and methodical approach to work and documentation management.
• Natural curiosity and willingness to learn complex technical products.
• Self-motivated with excellent problem-solving skills.
• Strong communicator who enjoys collaborating across departments.
• Experience in pump, industrial equipment, engineering, mechanical, manufacturing, or technical products sectors is strongly preferred.
• Familiarity with Adobe Acrobat Pro and PDF editing is preferred.
• Experience using Shopify or other e-commerce platforms to update website content is preferred.
• Experience working with engineering drawings, technical specifications, and supplier documentation is preferred.
• Understanding of document control and quality management processes is preferred.

Requirements:

• Updated Resume/CV.
• Ability to work in a fast-paced, dynamic environment.
• Reliable internet connection and personal computer.
• UPS/battery backup to ensure continuity during power interruptions.

Benefits:

• Competitive salary with performance-based incentives.
• WFH set-up.
• Opportunities for career advancement.
• HMO coverage for employee and immediate family members.

Join our team now and be part of the top 1% talent in the Philippines!