Technical Support Analyst (Tier - 2)
Apply directly on headspin’s careers site — no account needed.
About the role
Technical Support Analyst (Mortgage Services)
Job Description
- Advanced troubleshooting skills, detail oriented, quick learner
- Deep knowledge of web technologies
- SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc.
- Strong communication skills
- Ability to multi-task and dynamically prioritize issues
- Passionate about security and risk mitigation
- Focus on quality and efficiency
- 2+ years in prior technical support role preferred
- Mortgage Knowledge recommended but not imperative
Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to hr@headspin.io
Skills
- SQL
- Azure
- REST
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