UX Researcher & Designer

Job Description

Job Title: UX Researcher & Designer
Location: Remote
Security Clearance: None (Clearance preferred)

We question. We listen. We adapt.
Be honest. Be pragmatic.

Omni Federal, founded in 2017 and headquartered in Washington, DC, is a highly specialized software solutions provider with a robust presence in key locations across the United States, including Boston, MA, Colorado Springs, CO, San Antonio, TX, and St. Louis, MO. Born out of the Department of Defense's software factory ecosystem, Omni has rapidly distinguished itself by delivering both mission-critical and enterprise solutions that enhance the technological capabilities of the federal government. With a focus on areas such as Command and Control, Cybersecurity, Space, Geospatial, and Modeling & Simulation, Omni leverages cutting-edge commercial technology tailored to government objectives, improving mission performance and delivering transformative outcomes for the Department of Defense (DoD), Intelligence Community (IC), and their end-users. The company's innovative approach is backed by its Omni Labs and SBIR Innovation centers, where they develop advanced platforms and tools in data mesh, secure connectivity, and intelligent automation.

Why Omni?
Environment of Autonomy

Innovative Commercial Approach

People over process

We are seeking a strong UX Researcher & Designer to support our USAF customer. The UX Designer/Researcher for the ARES production program owns the human-centered design cycle for their assigned capability areas and user community. This is a research-weighted UX role with responsibility of building deep relationships with a defined set of operational users, validating designs before implementation, and producing the interaction quality that drives usability and task completion performance requirements.

Position Description (what you will do)
UX research and design activities across the full government program lifecycle

Plan and conduct qualitative and quantitative user research with federal government users/stakeholders

Design and prototype user interfaces compliant with Section 508 and USWDS standards

Develop and maintain design systems, style guides, and pattern libraries

Serve as UX advocate in Agile delivery teams, collaborating with developers and PMs

Present UX strategy and findings to government stakeholders and program leadership

Requirements:
Bachelor's degree in UX, HCI, Design, or a related field

Eligible to obtain Public Trust

5+ years of UX/CX experience for enterprise software

Demonstrated experience facilitating structured user research sessions with operational stakeholders

Demonstrated experience designing for DoD or federal government operational users; understanding of mission-critical workflow constraints and Government IT environment limitations

Proficiency with Figma or equivalent prototyping tooling; ability to produce design artifacts at sprint cadence

Nice to Have:
Familiarity with Salesforce and in-app guidance tooling

Experience conducting user research with DAF aircrew

CX or UX certification

Master's degree in UX, HCI, or a related field

Active U.S. Government security clearance (Secret or TS/SCI)

Our team is always hungry for more – more knowledge, more problem solving, more growth, more innovation, and, ultimately, customer success. This hunger and hustle fuel our determination to excel in everything we do. It’s not just about meeting established goals; it’s about exceeding them. We take immense pride in applying our expertise in cutting-edge technologies and our ability to adapt to emerging trends directly to the users in the field, as our nation’s protectors deserve nothing less.

Omni Federal is an equal opportunity and affirmative action employer. Omni Federal is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
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About Omni Federal

Omni Federal, founded in 2017 and headquartered in Washington, DC, is a highly specialized software solutions provider with a robust presence in key locations across the United States, including Boston, MA, Colorado Springs, CO, San Antonio, TX, and St. Louis, MO. Born out of the Department of Defense's software factory ecosystem, Omni has rapidly distinguished itself by delivering both mission-critical and enterprise solutions that enhance the technological capabilities of the federal government. With a focus on areas such as Command and Control, Cybersecurity, Space, Geospatial, and Modeling & Simulation, Omni leverages cutting-edge commercial technology tailored to government objectives, improving mission performance and delivering transformative outcomes for the Department of Defense (DoD), Intelligence Community (IC), and their end-users. The company's innovative approach is backed by its Omni Labs and SBIR Innovation centers, where they develop advanced platforms and tools in data mesh, secure connectivity, and intelligent automation.