Sr. Engineer-Sales (FCS)

Roles and Responsibilities:

Strategy

• Evaluate and report market trends
• Capture customer voice and competitor information
• Customer retention/addition tactics

Business

• Prospection and new prospect generation according to strategy
• Creation of customer wise/territory wise business plan
• Responsible for achieving the territory business plan-Sales, Order Booking, Receivables

Account Management

• Single point of contact for the assigned accounts
• Responsible for the complete sales process
• Drives customer satisfaction, account retention and increase in business share/wallet share

Sales excellence

• Planning self-sales visits. >30 customer meetings per month
• Sales efficiency and effectiveness- Offer, opportunity creation and management
• Leading sales negotiations and order closures
• PO acceptance and oversees timely order booking and OA confirmation to customer
• Controls customer overdue and ensures payment terms are as per TSI guidelines
• Analyses the order losses and shares insights for increasing the conversion rate

Data transparency and reporting

• Managing the CRM database - potential, contacts, visit reports, offers, order loss analysis, opportunities, leads etc.
• Visit report creation in CRM database
• Reporting the business status at agreed intervals to Regional Sales Manager

Key interface

External

• Customers- Design, Purchase, Supply chain, Leadership
• Distributors/agents

Internal

• Local Business Heads
• Supply chain & Warehouse- Local
• Local application Engineering
• Inside sales, Sales Administration
• Finance- Account receivables

YEARS OF EXPERIENCE- Minimum 5 years and more of relevant Industrial sales experience in capital goods/ consumable components, preferably in a MNC company

Qualification and Competencies:

• B.E./B.Tech. in Mechanical/ Electrical / Electronic stream. MBA in marketing preferred but not compulsory

• Understanding of production processes

• Ability to understand the gaps, improvement areas and link the same to Staubli solutions

• Value selling- Conceptualize solution and commercial models

• Willingness to collaborate, strong communication skills, quick learner

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