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Strategy & Operations Intern — Office of the General Manager, Small Business

aircall · Paris Office

ExclusiveInternshipPublished May 18, 2026
Apply at aircallTailored CV + cover letter

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About the role

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

We are looking for a talented and highly motivated Strategy & Operations intern to work directly with our General Manager, Small Business, acting as a true right hand in driving strategic initiatives and operational excellence across the business unit.

This is not a typical internship opportunity. You will step in the heart of a fast-moving, established global tech company where you’ll learn how a successful business is run end-to-end. If you're hungry for responsibility, eager to discover how high-stakes decisions are made, and excited by the idea of being the GM’s right hand in running and growing a business unit, this role offers an unparalleled experience.

You’ll get a front-row seat to leadership and you will work on the initiatives that matter most to the business—from shaping strategy to improving performance, launching new programs, and unblocking critical decisions. Your work will be visible, meaningful, and directly tied to outcomes that influence teams, customers, and the bottom line.

This internship will start from November 2026.

The internship duration will be 6 months.

Skills

  • Jira
  • Confluence
  • Agile
  • Scrum
  • Roadmapping
  • OKRs

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Strategy & Operations Intern — Office of the General Manager, Small Business — aircall · Real Job Offers